Applebee AI is a sovereign AI platform business based in Seminole County, Florida, USA. We design, configure, deploy, and manage on-premise AI appliances installed at our clients' locations.
References to "Applebee AI," "we," "us," or "our" in this policy refer to Applebee AI. References to "you" refer to visitors to our marketing website (applebee.ai) or clients who subscribe to our appliance service.
To avoid ambiguity, these terms are used consistently throughout this policy:
| Term | Meaning |
|---|---|
| The Appliance | The physical hardware unit owned by Applebee AI and deployed at your location under a subscription agreement. The appliance remains our property at all times. |
| Your Data | All AI conversations, uploaded documents, system prompts, and any other content you or your team creates or processes using the appliance. This is your data exclusively — you own it in full regardless of where it is stored. |
| System Layer | The operating system, Docker containers, network configuration, model files, and application software that run on the appliance. This is what we maintain as part of the subscription. |
| Application Layer | The database and storage locations where your data resides. We have no business reason to access this layer and our operational policy expressly prohibits it. |
We are fully transparent about what "fully managed" means in practice. Managing the appliance requires that we maintain system-level access to keep it updated, secure, and running. Here is exactly what that means:
This distinction matters: the privacy of your data rests on our operational discipline and your contractual NDA with us — not on a technical impossibility. We believe being precise about this is more trustworthy than overstating what the architecture alone prevents.
This policy applies to:
This policy governs our data practices. How you use the appliance to process your clients' data — and your obligations to those clients — is governed by your own privacy policies and agreements, which are entirely your responsibility to establish.
When you submit our contact form at applebee.ai, we collect:
This information is stored in Cloudflare KV and delivered to us by email for the sole purpose of responding to your inquiry. We do not sell it, share it with marketers, or use it for any other purpose.
Retention: Contact form submissions are retained for 24 months or until you request deletion, whichever comes first.
We use Statcounter to understand aggregate traffic patterns on applebee.ai. Statcounter collects standard web analytics data including page views, referrer URLs, approximate geographic location at the country and region level, browser and device type, and visit timestamps. This data is processed under Statcounter's own privacy policy.
We do not use Google Analytics, Facebook Pixel, or any behavioral advertising or retargeting technology. We do not share your browsing data with advertisers.
Retention: Per Statcounter's standard data retention policies. We do not retain raw Statcounter data independently.
When you subscribe to Applebee AI, we collect and maintain the following information to manage our business relationship and fulfill our service obligations:
| Category | What We Collect | Why |
|---|---|---|
| Identity | Name, business name, title | Account management, NDA execution, invoicing |
| Contact | Email address, phone number, business address | Support, appliance delivery, billing communications |
| Financial | Billing address, payment method token (processed by our payment provider — we do not store card numbers) | Monthly subscription billing |
| Appliance records | Hardware serial number, appliance model, firmware and software version, deployment date, location address | Asset tracking, warranty, support, end-of-subscription hardware retrieval |
| Support communications | Technical issues you report to us, scoped to what you choose to share | Resolving issues at the system layer |
Retention: Client relationship data is retained for the duration of your subscription plus 7 years to meet standard business record-keeping obligations. Appliance records are retained for the life of the hardware plus 3 years.
The appliance hardware is owned by Applebee AI and licensed to you for use during your active subscription. Your data — every conversation, document, and piece of content you create or process on the appliance — is owned entirely by you. Our ownership of the hardware confers no rights over the data stored on it.
All AI processing occurs locally on the appliance at your location:
As part of the fully managed service, we maintain system-level access to the appliance to perform updates, security patches, model upgrades, and configuration changes. This access is:
We do not install telemetry, usage reporting, or any call-home functionality in the product. The appliance does not transmit data about your usage patterns to us.
When your subscription ends, we will arrange retrieval of the appliance. Before retrieval, you are responsible for exporting any data you wish to retain — we will provide reasonable notice and assistance. Upon retrieval, the appliance is securely wiped according to NIST SP 800-88 guidelines before redeployment or disposal. After wiping, no data of yours remains on any hardware in our possession.
We use the limited data described above for the following purposes only:
We do not use your data for advertising, behavioral profiling, AI model training, or any purpose not listed above.
Depending on your location, you may have the following rights with respect to personal data we hold about you:
Note that rights requests apply to personal data we hold about you in our systems. Your data on the appliance is under your exclusive control — you do not need to make a request to us to access, export, or delete it.
To exercise any of these rights, contact us via our contact form. We will respond within 30 days at no charge.
In the event of a data breach affecting personal information we hold, we will notify you in accordance with applicable law.
Our services are directed exclusively at business owners and professionals. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.
Applebee AI is based in the United States and currently serves clients in the United States. If you access our website from outside the US, your information will be processed in the United States under Cloudflare's standard data processing terms.
If we expand to serve clients in the European Economic Area, United Kingdom, or other jurisdictions with comprehensive data protection laws, we will implement appropriate transfer mechanisms and update this policy accordingly.
If you wish to exercise rights under GDPR, CCPA/CPRA, or similar frameworks, please contact us. We will honor applicable rights regardless of whether technical thresholds require us to, because it is the right thing to do.
We will update this policy when our practices change. Material changes will be communicated to active clients by email at least 30 days before taking effect.
One commitment will never change without your explicit, advance, written consent: your data will never be transmitted from the appliance to us or any external server. If we were ever to change that, we would treat it as a fundamental change to the product requiring your affirmative agreement — not a routine policy update.
For questions, concerns, or requests related to this Privacy Policy or your personal data:
Applebee AI
Seminole County, Florida, USA
Contact us via our contact form
We aim to respond to all privacy-related requests within 5 business days and to resolve them within 30 days.